To initiate an order for Teklad custom research diets or ingredients, choose one of the following:

• Online: reach.inotivco.com/teklad/
• Email: tekladorders@inotivco.com
• Phone: 800.483.5523

Be prepared to provide the following information:

• Product code (five or six digit number starting with CA or TD)
• Quantity required (in kg)
• Diet form (pellet or powder)
• Additional services (irradiation, vacuum packaging)
• Bill to address
• Ship to address
• Purchase order number or credit card number
• Principal investigator or end user name
• Order initiator contact information for order confirmation

The minimum order for diets and most ingredients is three kg. The minimum order for vitamin and mineral mixes is 500 grams.

Diets are custom made to fill each order, and are not inventoried. Diets are usually shipped from our production facility ten business days after an order is placed. Transit time depends on the type of delivery method used (regular ground, overnight, etc.). Weight and delivery method affect shipping costs, that are typically added to the invoice.

Outside the USA or Canada
Most European countries, Israel, and Mexico have Inotiv affiliates available for help in placing an order. For other countries, prepayment is required via credit card or electronic transfer. It is highly recommended that a customer be aware of any necessary permits and conditions of importation. Trading companies are often very helpful in this regard.